When the Heart and Actions Diverge: The Mediating Role of Engagement in Bridging Cognitive Dissonance Between Environmental Attitudes and Green Behavior

Salsa Prety Febrianty, Waluyo Budi Atmoko, Ariefah Yulandari

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This study investigates the mediating role of cognitive dissonance in the relationship between environmental attitudes and green purchasing behavior. While individuals often express positive attitudes toward environmental sustainability, a consistent gap remains between these attitudes and actual eco-friendly consumption practices. Through quantitative analysis of survey data, the research explores how cognitive dissonance may influence or disrupt the translation of pro-environmental attitudes into green purchasing actions. The findings suggest that cognitive dissonance significantly mediates this relationship, indicating that internal psychological conflict plays a key role in consumer decision-making within the green marketplace. Implications for environmental marketing and behavioral interventions are also discussed.

 

Keywords: Cognitive Dissonance, Environmental Concern, Environmental Attitudes, Purchasing Behavior, Sustainable Consumption


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DOI: https://doi.org/10.37531/yum.v8i3.10283

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