Peran Kepemimpinan Transformasional Dan Dashboard Business Intelligence Dalam Meningkatkan Kinerja Penjualan Melalui Implementasi Lean Operation Pada Industri Manufaktur Alat Berat

Muhamad Hilman Fauzi, Ahmad Mukhlis, Udin Suadma

Sari


Industri manufaktur alat berat mengalami disrupsi signifikan akibat akselerasi digitalisasi dan intensifikasi kompetisi global. Kondisi ini mengharuskan konvergensi antara kepemimpinan strategis dengan sistem informasi terintegrasi untuk mencapai optimalisasi Performance operasional dalam menghadapi volatilitas pasar dan kompleksitas supply chain. Riset ini bertujuan menganalisis secara empiris korelasi kepemimpinan Transformatif dan implementasi Dashboard Business Intelligence terhadap performansi penjualan dengan Lean Operation sebagai variabel intervening pada salah satu perusahaan manufaktur alat berat di Kabupaten Tangerang. Metodologi penelitian mengadopsi pendekatan kuantitatif melalui Structural Equation Modeling (SEM) dengan teknik analisis jalur. Data primer diperoleh melalui survei terstruktur dan dianalisis menggunakan teknik statistik inferensial. Instrumen penelitian telah melalui proses validasi dan uji reliabilitas untuk memastikan akurasi pengukuran variabel laten yang diteliti. Temuan empiris mengindikasikan bahwa kepemimpinan Transformatif dan Lean Operation menunjukkan signifikansi statistik terhadap performansi penjualan. Sebaliknya, Dashboard Business Intelligence hanya menunjukkan pengaruh signifikan terhadap implementasi Lean Operation tanpa efek langsung pada performansi penjualan. Efek mediasi Dasbor BI terhadap performansi penjualan terkonfirmasi melalui implementasi Lean Operation. Implikasi teoritis penelitian ini menegaskan urgensi kepemimpinan Transformatif dalam optimalisasi performansi penjualan melalui pengembangan role model kepemimpinan. Namun demikian, Dashboard Business Intelligence mengalami limitasi efektivitas akibat periode transisi digitalisasi platform yang belum mencapai maturitas optimal dalam organisasi.

Kata kunci: kepemimpinan Transformatif, Lean Operation, Dasbor BI, kinerja penjualan.


Teks Lengkap:

PDF

Referensi


Abdullah, H. (2025). The impact of green R&D, transformational leadership and cross-cultural approach on performance management in manufacturing sector. Journal of Manufacturing Excellence, 18(2), 145-162.

Agazu, M., et al. (2025). Systematic review of transformational leadership and firm performance. Leadership Quarterly, 36(1), 1-24.

Avolio, B. J., & Bass, B. M. (2002). Developing potential across a full range of leadership: Cases on transactional and transformational leadership. Psychology Press.

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.

Chen, H., & Liu, S. (2023). Digital transformation and supply chain resilience in manufacturing. Supply Chain Management Review, 27(3), 234-251.

Davenport, T. H. (2020). Competing on analytics: Updated, with a new introduction. Harvard Business Press.

Ferrari, A., & Russo, M. (2021). Analyzing data with Power BI and Power Pivot for Excel. Microsoft Press.

Ghozali, I. (2014). Structural equation modeling: Metode alternatif dengan partial least square (PLS). Badan Penerbit Universitas Diponegoro.

Gupta, M., & George, J. F. (2021). Toward the development of a big data analytics capability. Information & Management, 58(3), 103434.

Hair, J. F., et al. (2022). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer.

Hariandi, A. (2022). Transformational leadership in manufacturing industry: A systematic review. Leadership & Organization Development Journal, 43(5), 678-695.

HINABI. (2025). Laporan industri alat berat Indonesia tahun 2024. Himpunan Industri Alat Berat Indonesia.

Jääskeläinen, A., & Roitto, H. M. (2021). Designing performance measurement systems for knowledge-intensive services. Measuring Business Excellence, 25(3), 271-292.

Kumar, V., & Rodriguez, M. (2022). Integrative model of leadership, lean, and business intelligence for sales performance. Journal of Business Research, 142, 789-803.

Olszak, C. M. (2021). Toward better understanding and use of business intelligence in organizations. Information Systems Management, 38(3), 251-268.

Panigrahi, S. S., et al. (2023). Analyzing lean manufacturing practices for operational and business performance through PLS-SEM modeling. Journal of Manufacturing Technology Management, 34(5), 789-812.

Powell, D., et al. (2021). Business intelligence support for lean operations: Data-driven decision making in manufacturing. Production Planning & Control, 32(14), 1189-1205.

Rahman, M. S., & Ahmad, M. F. (2021). Transformational leadership and operational performance in manufacturing: The mediating role of employee commitment. International Journal of Operations & Production Management, 41(5), 645-669.

Robbins, S. P., & Judge, T. A. (2015). Organizational behavior (16th ed.). Pearson.

Rodriguez, M., & Trainor, K. J. (2022). Impact of sales dashboards on market trend detection and proactive response. Journal of Personal Selling & Sales Management, 42(3), 234-251.

Sarstedt, M., et al. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.

Sugiyono. (2025). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Tarjo. (2019). Metode penelitian sistem informasi: Pendekatan praktis. Deepublish.

Thompson, K., & Davis, M. (2023). Validity and reliability assessment in SEM-PLS: Best practices and guidelines. Methodological Innovations, 16(1), 45-62.

Tortorella, G. L., & Fogliatto, F. S. (2020). Transformational leadership and lean manufacturing sustainability: A longitudinal study. Journal of Manufacturing Technology Management, 31(7), 1375-1398.

Wijaya, T., & Sutanto, H. (2022). Impact of transformational leadership on operational performance in Indonesian manufacturing firms. Journal of Asian Business Studies, 16(4), 567-585.

Womack, J. P., & Jones, D. T. (2020). Lean thinking: Banish waste and create wealth in your corporation (Rev. ed.). Free Press.

Yang, M., et al. (2023). Intellectual stimulation dimension of transformational leadership and process innovation in lean manufacturing context. Technovation, 121, 102567




DOI: https://doi.org/10.37531/yume.v9i1.11276

Refbacks

  • Saat ini tidak ada refbacks.


Lisensi Creative Commons
Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional
Web Analytics Made Easy - StatCounter